Sonic installation

Phone features you expect such as: emergency customer service suicide prevention. Self-installation Our easy Self Install Kit makes installation a breeze. We've included a step-by-step installation guide with troubleshooting tips. Technician Installation Having trouble with your install?

Give us a call and we'll send a technician to your location to install Fusion service for you. Your ATA is a small box that allows you to convert your Internet connection to a telephone connection. Please note: VoIP phone server will be impacted by Internet service issues and may not be available in a power outage.

There is no installation fee. This will be provided during your installation. See equipment rental pricing specific to your service at checkout. The ATA equipment will be shipped to you from Sonic. If you need a phone, any landline telephone will do — here are a few of our recommendations. Additional Internet features Dynamic IP address. Symmetric upload and download speeds. Check Availability. Depending on your location, we offer various Fusion products.

Qualify your address to see what services are available to you. Does Sonic offer any service without home phone? We think it's important for everyone to have a home phone connection.

So, we do not offer any services without home phone at this time. Does Sonic offer a phone only option? Yes, this service is called Voice-Only Fusion, and it is only available where Fusion service is available. To learn more, visit the Voice-Only Fusion page. How fast is Fusion? Sonic never caps or buffers your connection. Speeds vary depending on what technology is available at your location.

Please use our availability tool to check the technologies and speeds available at your address. Bonded Fusion and Fusion X2 can expect up to twice the speed of Fusion. Gigabit Fiber Internet is delivered through fiber optic cables, composed of strands of glass as thin as a human hair. These cables can transmit data at Megabits per second, which is approximately times faster than the average Internet connection speed in the US.

Fiber-to-the-Node IP Broadband : Fiber service lines are fed to your neighborhood node, then copper service lines are connected to your home.

What does this mean for you? Crazy-fast, consistent speeds with no limiting copper connectivity. FTTH is only available in certain locations. Please contact your home security provider to confirm. So the modem they supply is dependent upon what they require and deploy. Your modem is supplied during your installation.

Can I use my existing phones? You sure can! Note that all the configuration commands need root privileges to execute them and the commands are case-sensitive.

Show commands can be executed by all users without the root privileges. Root privileges can be obtained either by using "sudo" keyword in front of all config commands, or by going to root prompt using "sudo -i".

There are few alternate ways by which a static IP address can be configured for the management interface. Work is in progress to support the mgmtVRF in Aug release. NOTE: If the interface IP address and default gateway were already present, users should remove them before loading the above configuration. Or, users can use the "redis-cli" command as follows to check the same.

Users shall verify the configured management interface IP address value using "ifconfig" linux command. SONiC roadmap planning explains the various features that are added in every software release. TBD: Is this enough? Need information from Xin. This is a command line tool available as part of the SONiC software; If the device is already running the SONiC software, this tool can be used to install an alternate image in the partition. This tool has facility to install an alternate image, list the available images and to set the next reboot image.

This command is used to install a new image on the alternate image partition. This command displays information about currently installed images.

It displays a list of installed images, currently running image and image set to be loaded in next reboot. This command is be used to change the image which can be loaded by default in all the subsequent reboots. This command is used to change the image that can be loaded in the next reboot only.

Note that it will fallback to current image in all other subsequent reboots after the next reboot. This command is used to remove the unused SONiC image from the disk. Note that it's not allowed to remove currently running image. This section explains how to check the default startup configuration with which the device is currently running and how to load a new configuration to this device.

Users shall use the "show runningconfiguration" command to check the current running configuration. If users had not done any configuration change after the reboot, this will be same as the default startup configuration. During reboot, this configuration will be loaded by default.

SONiC provides an alternate method for loading the startup configuration from minigraph. Users can modify this flag to "true" and then reboot the device. SONiC shall contact the remote server and get the minigraph. User can either do "config reload" command to load this new configuration, or users can simply reboot to make it effective.

Basic cable connectivity shall be verified by configuring the IP address for the ports and by using the "ping" test. This section captures some of the frequenently used troubleshooting commands and methods. Users can refer the Troubleshooting Guide for more details about troubleshooting. Users shall use "show techsupport" to collect the information from the device, shall use syslog to view the syslogs printed by the services, shall use the linux utitlies like "ping", "tcpdump", etc.

This archive file can be sent to the SONiC development team for examination. Following "redis-dump" command can be used to dump the port configuraiton from the ConfigDB. From command line, enter "bcmsh" to enter into Broadcom shell. Users can use "Ctrcl c" to come out of Broadcom shell. In the broadcom shell, users shall use "ps" command to check the port state.

Packet drops can be investigated by viewing counters using the show interfaces counters command. Use the following command to get optical signal strength. Note: not all types of links have such channel monitor values. When there is suspicion that a SONiC device is dropping traffic and behaving abnormally, you may want to isolate the device from the network. Before isolating the device, please generate SONiC tech-support first. You can shut down BGP sessions to neighbors using a form of the config bgp shutdown command.

There are a few variations of this command, examples follow. Skip to content. Star 1.