Ship the system right out to you for free and help you get all set up once you receive it. Their tech support department will help you with any issues you may have in the future. It just works. The reviews don't lie This is the place to get your security system. I placed an order for some camera for an existing system and they called and verified that the cameras would work with my system.
Awesome camera system and very helpful tech support. Definitely will recommend to friends and family! Thank you! Extremely patient and courteous. The most professional Technical support that I have experienced by far. Just bought and installed my security pros system. Loved the ease of installation. Hooked everything up and now I can watch my warehouse while I'm working or spending time with family.
Great peace of mind. Customer service was really good. I had a lot of questions and they were very patient and told me everything. Really good pricing too. I definitely recommend this company. Fast and friendly response to my emails. My DVR fans went out after a couple of years and they sent me replacements immediately with no charge. They sell great, high-end equipment and stand by their products.
Great products at a affordable price! Fast shipping and a no hassle return is why I gave this company a 5 star rating. You can't beat thier costumer service. Make sure the racks are correctly protected and there's no sign of violation. If you find something that is unusual such as a break-in, talk to the client to discuss the course of action call the police or something similar. Cabling and connectors: Check the cables and connectors to make sure everything is OK.
Look for signs of cable pulling, corrosion, rust, damages caused by animals or insects. Replace bad cables and connectors if necessary. Equipment: The servers, recorders and network devices such as switches and routers must be in working condition. Check if their fans are working and if they are not overheating, check also if there's some unusual noise that indicates an issue with spinning hardware such as hard drives and fans.
You can also run a diagnostic test if the equipment you are using has such a feature. Cleaning: Usually the racks attract a significant amount of dust due to the equipment fans. Sometimes they also become the home for bugs or small animals. Just clean the rack properly as often you clean the cameras. Power: The equipment inside the racks are very important. Hardware: Just make sure the hardware is OK. Check for the fans, cables, and connectors to make sure they are in working condition and replace the components if necessary.
Software: Run a diagnostic tool to make sure the hardware, operating system and software are working as expected.
Check if there are some unusual behavior with the VMS or any software that is running in the server or PC. Update: Update the VMS software, drivers and everything that is necessary to the latest stable version. Register Login. Complete Installation, Maintenance And Service Support Programs: Planning, engineering, installation, maintenance, service and repair support Highly experienced local installation specialists Commissioning and testing services Initial and ongoing training programs Technical support available 24 hours a day Software maintenance programs Maintenance, warranty and service programs Convenient, flexible financing options Preventive maintenance programs video surveillance security camera and CCTV installation Commercial and business security system installation Monitored alarm system installation Access control system installation.
Inspections Our inspection teams are available to support you with regular ongoing inspections of your fire detection, intrusion detection, access control and video surveillance systems. Preventive Maintenance The peace of mind of a preventative maintenance plan can help you avoid unexpected costs and ensure the readiness of your systems. Financing Let our flexible financing tools and competitive financing options help with your security investment.
Customer Support We're dedicated to supporting your business with industry-leading training, technical support, software services and more. Maintenance Our highly specialized teams can respond rapidly to reliably handle maintenance issues as they arise. Signal should be free of distortion, tearing, hum-bars, EMI, and rolling. Make sure all coaxial connectors are insulated from conduit and pull boxes.
Monitors have proper contrast and brightness. Check that all control equipment is operational. This means that switchers allow proper sequencing, multiplexers are properly encoding and decoding, and matrix switcher keyboards are fully operational. Clean all monitor screens, control panels, and keyboards with a diluted cleaning solution. Check all coaxial connectors on the back panels for loose connections.
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